Rockwall psychiatry is pleased to offer telepsychiatry services to Texas residents.. We believe that everyone should be able to access a psychiatrist/mental health provider and receive excellent care especially uring COVID 19 pandemic in a safe manner.

What is telepsychiatry (telemedicine psychiatry)?

Telepsychiatry, telemedicine psychiatry, is a safe, and rapidly growing way for patients to connect with psychiatrist/mental health providers virtually rather than face-to-face. Telepsychiatry describes the practice of seeing patients through the use of a video conference platform instead of a traditional face-to-face visit. Through this application of telemedicine, a patient’s psychiatric needs can be assessed, and care can occur through videoconferencing. Rockwall psychiatry providers can meet patients in real-time, using a secure HIPAA compliant video conferencing technology that allows for evaluation, diagnosis and treatment of mental health conditions.

How does telepsychiatry work?

The setup will be similar to a traditional visit, but over a video platform called Doxy. Doxy is a HIPAA-compliant telemedicine platform.. You can use Doxy on your phone, your tablet, or your computer. Once connected we will see the patient in real-time. There are options to connect multiple people to the video conference from different locations if needed. This allows us to deliver live, interactive communication with all those that are needed during the appointment time with consent. The process is simple, patients only need high-speed internet access, a computer, or a smartphone with a microphone and webcam. Even patients who have never used a video conference find appointments easy to connect for their online appointment. Our staff is also available before the appointment to do pretest calls if needed to ensure that you are comfortable and ready for your appointment.

Are there benefits to telepsychiatry?

Video-based telepsychiatry can help meet a patient’s need for convenient, affordable and easily accessible mental health services. Telepsychiatry can benefit patients in a number of ways:

● Bring mental health care to the patient’s location
● Improve access and availability of mental health care that might not otherwise be available
● Reduce delays in treatment or care.
● Lowers the need for emergency room visits
● Helps to integrate behavioral health care and primary care which leads to better patient outcomes.
● Reduces the time needed off work
● Reduces transportation time and costs
● Reduces the barrier of stigma
● Allows patient and doctor to still meet face-to-face

Are telepsychiatry on-line appointments safe?

Rockwall Psychiatry uses a secure, HIPAA compliant telepsychiatry platform. Information remains private and the patient’s needs can be met without fear of
data-breach. All data is encrypted, your sessions are anonymous, and none of your information is stored.

How does telemedicine work?

No need to download software or create an account. Just use a browser on a computer or device with a camera and microphone, Our office will send you a personal link to your choice of text or email. Once you connect, you will be in your provider’s virtual waiting room for your appointment in the comfort of the location of your choice such as your home.

we want to hear from you